Monitoring the change effects during treatment of substance abuse and mental health clients is essential for clinicians to identify areas that are improving and review priorities for treatment moving forward. This feedback is also valuable to clients so they can see where they’re making gains and where they aren’t. While many behavioral health organizations have implemented screening and assessment programs along with treatment plans, they are often challenged when it comes to measuring how effective the treatment has been on an individual client.
The eINSIGHT behavioral health data platform empowers schools, correctional facilities, drug and mental health courts and behavioral health organizations all sizes to address treatment monitoring along with other critical elements of the care coordination lifecycle: (1) rapidly and accurately assess clients, (2) develop targeted treatment plans, (3) monitor client response to treatment and (4) report on population outcomes to demonstrate program effectiveness. Watch the short video below to learn how eINSIGHT empowers clinicians when measuring outcomes in substance abuse treatment and mental health therapy monitoring.
One of the key challenges for organizations is making sure that they monitor what’s happening with the client during treatment. There are situations where organizations assess a client, it may or not be a comprehensive assessment, they develop a treatment plan or plan for intervention, it may be targeted based on the unique client’s needs or not, it’s hard to say, but the bottom line is if they are not monitoring that client’s response to treatment how are they going to know whether the time and resources that they’re putting in to this client are actually working.
And again, 2 people with very similar profiles of challenges or psychosocial profiles could respond entirely different to the same treatment protocol. Organizations have to have a way to know how is this particular client responding to treatment. That’s where the ability to have an efficient validated follow up assessment like the DUSI (Drug Use Screening Inventory) with a monthly follow up, or bi-monthly follow up, whatever interval they would like to follow up on and eINSIGHT system can automate some of that monitoring. When the client completes that follow up assessment then the clinician can instantly, with the client, bring up a progress report for them to discuss with the client. Where they’re improving, where they’re making treatment gains, where they’re not, whether that’s a priority at this point in time, what is a priority, which is also important in the client’s motivation and engagement in the change process and the recovery process.
It’s not just the ability to know whether or not the client is responding to treatment, which is critical, but what happens is when you engage the client in that process of saying look we’ve done all this work let’s do a follow up and let’s compare and see where you are from where you started in the very beginning and where you were 2 months ago or where you were 3 months ago and where you are today. Because often times a client doesn’t detect the degree of change that’s occurring. It’s kind of like a cut, it looks bad at first and it gradually heals over the course of a week or two and it’s kind of slow, you don’t notice it and the next thing you know it’s gone.
So, for clients who are trying to recover from mental health or substance abuse or addiction challenges, that feedback is pretty critical for them to see that they are making progress. The great thing is once they start to see it, it really really becomes self-fulfilling, you know their motivation level goes up. I recall a situation with a human services organization in Utah and they had an adolescent program and their staff would go out with an iPad to the home, so they were working on this new model where they would, rather than have the adolescents which could be awkward for them to come in to a clinical facility, they were actually going out to the homes and they were conducting the follow up assessment out there.
I remember getting this email from a clinician who was ecstatic because she had gone out to this home and this teenage youth who had been involved with substance abuse in a big way and a lot of delinquent behavior and so on and was living with the grandparents now. The youth had completed the follow up assessment and the youth doesn’t feel anything is changing and they pull up the report instantly and compare the results from a couple of months earlier to where he’s at now and it turned into the grandparents were just ecstatic and you know the teen was proud. So that kind of impact was enormous in terms of that ability for that client to see that you know hey they are chipping away.
Learn how eINSIGHT can empower your staff to quickly and accurately monitor treatment performance for your mental health and substance abuse clients.
Dr. Weatherbee has spent decades working in education, behavioral health, public health, and more. He has experienced the unique challenges that exist in this field from multiple disciplines. His work in program evaluation lead him to create eINSIGHT to empower behavioral health service providers to improve client outcomes.